How It Works

HOW IT WORKS

From accident to back on the road.

If you’ve been involved in a non-fault accident, Britannia Vehicle Rentals can help manage the practical side of your claim and get you moving again.

Tell us what happened and our experienced team will assess your circumstances, explain how we can help and guide you through the process from start to finish.

THE PROCESS

Four simple steps.

Every accident is different, but our aim is simple: make the process straightforward and help take care of what happens next.

01
FIRST STEP

Tell us what happened.

Start by giving us some details about the accident, your vehicle and what happened. You can start your claim online or speak directly with our team.

START YOUR CLAIM
02
CLAIM ASSESSMENT

We assess your circumstances.

Our team will review the circumstances surrounding the accident and establish whether we can assist you with a non-fault accident claim.

We’ll explain the next steps clearly and let you know which of our services may be suitable for your circumstances.

03
GETTING YOU MOVING

We arrange what you need.

Depending on your circumstances, we can help arrange a suitable like-for-like replacement vehicle, accident recovery and repairs to your damaged vehicle.

Our aim is to minimise the disruption caused by the accident and help get you back on the road as quickly as possible.

04
WE HANDLE THE PROCESS

We help manage your claim.

Our experienced claims team can help manage the process from start to finish, including insurer liaison while your replacement vehicle, repairs and wider claim are being dealt with.

That means fewer things for you to coordinate yourself and one team helping you throughout the process.

WHAT WE CAN ARRANGE

More than just a replacement vehicle.

Britannia can help coordinate the different services you may need following a non-fault road traffic accident.

WHAT DO I PAY?

No upfront costs for eligible non-fault claims.

If the accident wasn’t your fault and your claim is accepted, you won’t be asked to fund our services upfront. Eligible costs are pursued from the at-fault party’s insurer.

CHECK IF YOU’RE ELIGIBLE
ELIGIBLE NON-FAULT CLAIM £0

upfront

Speak to our team and we’ll explain how the process applies to your circumstances before you proceed.

BEFORE YOU START

Have a few details ready.

Don’t worry if you don’t have everything. Give us what you know and our team can explain what else may be required.

01

Details of what happened in the accident

02

Your vehicle details

03

Details of the other vehicle or driver, if available

04

Any information you’ve already received about the claim

READY TO GET STARTED?

Had a non-fault accident?

Start your claim online or speak to our team and we’ll explain how we can help.